Team Manager -Adults

Location Southwark
Salary £35.00 - £38.20 per hour
This is a lead role managing an inter-professional team within Adult Social Care to deliver an assessment and case management to some of Southwark’s most vulnerable populations, including paediatrics in receipt of Social Care occupational therapy. Line management responsibilities for this post will include Senior Practitioners.

The Adult Social Care Contact Team (Ageing Well Southwark) is the front door service to accessing the Social Work and Occupational Therapy functions of Adult Social Care. All referrals are received through this point, a telephone screening is completed and the person is either sign posted to community services and agencies or progressed through to an assessment by Social Worker, Occupational Therapist or Assistant Practitioner.
The team is currently staffed by 11 Customer Support Officers (CSOs) undertaking the above tasks, 2 Occupational Therapists completing initial phone assessments, 2 Social Work Senior Practitioners, 1 Occupational Therapist Senior Practitioner and a Team Manager.
The Team Manager aims to ensure that the highest standard of occupational therapy and social work practice is imbedded as part of the assessment process and care planning; by providing skilled and experienced leadership, management and practice knowledge to the inter-professional team, the organisation and its partners. A key part of this role is the implementation of a strength-based approach across the service, ensuring an effective and efficient use of resources to provide a quality person centred service.

The team currently undertakes
• screening assessments – to determine possible OT and Care Act needs;
• All OT intake for all ages (paediatrics, AAD, LD, MH, and OPPD)
• receiving safeguarding referrals and completing initial safeguarding fact finding;
• management of “no replies” from care agencies and other partners including ensuring welfare checks and onward referrals;
• signposting to community organisations to promote self resilience and maintain independence appropriate partners in voluntary sector resources and other stakeholders.
• undertake all work and management of residents with services who are currently unallocated..
The Team receives approximately 5000 contacts per month (3500 email and 1500 phone) where by these include contacts from individuals, profession