Specialist Telecare Installation Officer

Location Southwark
Salary £23 - £26 per hour
Monitoring and Alarm Response Team (SMART)

Specialist Installation Officer:

Telecare has been described as the ‘4th emergency service’. We work closely with the emergency services.

As a member of the SMART team, working with Occupational Health and other colleagues, you will be required to install specialist telecare equipment in clients homes.

The service uses Telecare (pendants and other technology) to enable vulnerable people to live more independently in their own homes.

This can help prevent the need for more intensive care and support services as well as reducing hospital admissions, for example, due to falls.

We provide a call monitoring and response service to over 5000 Southwark and Lambeth residents 24/7/365.

The service has recently gained accreditation with the Telecare Standards Association for a second time. We are constantly working to further develop the service.

The team are part of Southwark Council’s Contact Centre, based in Peckham.

We currently have vacancies for suitably qualified people to help support both our Southwark and Lambeth contracts.

About You:

You enjoy working with and supporting vulnerable people to help ensure they are safe and well at all times
You will have direct and substantial experience in a similar role, installing specialist equipment (analogue and digital) as prescribed by social care colleagues a in a local authority or similar health/ social care/ housing setting.

You will have a thorough understanding of the needs of very vulnerable people and excellent communication skills