Social Worker- Team Manager - Childrens And Families

Location Merton, Greater London, England
Salary £26.86 - £28.96 per hour
The Assistant Team Leader, under the direction of the line  Manager, is responsible for a team of case practitioners working at a targeted level of need, mostly in family homes and the wider community, with vulnerable children, young people and their families   They will ensure the day-to-day operational delivery, working with colleagues and partner agencies to,  fulfil quality assurance service standards and targets, and to monitor performance of the staff they are managing so that outcomes for children and their families are improved.


The Assistant Team Leader will be required to provide expertise and knowledge in decision making, child protection, application of thresholds and pathway planning for families, which includes escalation or stepdown to alternative universal/early help services/support.


To provide effective management to a team of Family Wellbeing Practitioners managing a caseload of vulnerable families with a range of diverse and complex needs across the 0- 18 age range so that outcomes are improved and sustained, underpinned by the Merton Effective Support and family Wellbeing   practice model and assessment framework and through the family plan.



  • Ensure vulnerable children, adolescents, and their families and/or carers, receive a high quality and responsive service as set out by the London Borough of Merton’s policies and procedures and enshrined in Children’s and other relevant legislation/service documentation.

  • Day to day line management of a specific FWS case work stream (up to six practitioners) with total case load of approximately 70 - 80 families presenting with complex needs, to ensure all children, young people and families receive responsive targeted services to prevent harm and escalation and to promote children’s life chances.
  • Support the applicable MOSAIC workflow process including   the allocation of work to case practitioners, via the front door.
  • Support the step up / step down process between statutory children’s services and the Family Wellbeing Service, providing support and challenge within the applicable CSC teams to ensure that thresholds are adhered to, and risk is managed, supporting families to access the most appropriate services to meet their needs

  • To have lead responsibility for the line management and case supervision of case practitioners working directly with vulnerable families alongside children, young people and their families presenting with multiple and complex needs, ensuring that they can contribute to the decision-making process and planning for their ongoing support.

  • Ensure workers undertake high quality timely Family Wellbeing assessments to effectively inform on going work/closure and that there is a consistent approach and compliance to high standards of case notes, reports, chronologies, assessment of need and record keeping on data systems (data base and/or spreadsheets)

  • Oversee high quality direct work interventions, underpinned by the Practice Model that are delivered by workers with children, young people and families.
  • To ensure relevant information is shared appropriately with consent in line with corporate procedures and policies.

  • Support the development needs of all staff through regular supervision which is recorded on appropriate systems.

  • Ensure that all work is focused on improving evidence-based outcomes and impacts for the child/family, identifying risk factors and dealing with these appropriately in accordance with local safeguarding protocols.
  • Ensure services are responsive to and value diversity and are fair, consistent, inclusive, and service user focused.
  • Ensure timescales for requests for support, assessments, plans and reviews are adhered to in line with Service performance frameworks and contributing to the achievement of performance targets.
  • Develop and maintain positive working relationships with a range of internal and external stakeholders for the purposes of delivering integrated services and improved outcomes for children, young people, and their families.
  • Maintaining accurate management information through the appropriate IT systems in line with requirements and departmental recording methods to support monitoring, performance management and service development.

  • Take responsibility for own professional development including keeping up to date with research and evidence-based practice.
  • To establish rapport and build a mutually respectful, honest, and trusted relationship with families.
  • Champion and promote the FWS and practice model across the multi-agency children’s workforce.
  • Support the implementation of the continuous improvement framework.