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Main Activities & Responsibilities: Engaging with people to understand the reason for their contact and their presenting needs and to consider options for resolving these at an early stage. To ensure information and advice is provided in the most appropriate format to the individual. To identify with the individual the outcomes they wish to achieve. To work with the individual in their local environment supporting the individual to build support within their local community To determine eligibility under the Care Act 2014 To undertake proportionate needs assessments/care and support plans within designated timescales, taking into account the individual, locally agreed performance standard`s. To work closely with primary care/community services/hospital teams/voluntary community services. To liaise with other professionals and carry out joint needs assessments as appropriate. To ensure assessments and care and support plans are person centred, asset based and outcome focussed, concentrating on what the person with care and support needs, or carer is able to do, maximising wellbeing within a whole family approach. To meet statutory requirements and follow best practice in relation to the Mental Capacity Act 2005 To consider and arrange independent advocacy as required under the Care Act 2014. To consider eligibility for Continuing NHS Healthcare, completing CHC Checklists and referring on to request that a full Decision Support Tool is completed and contributing to this appropriate. To ensure that the needs of carers are identified and appropriately met through creative support planning. To ensure that carers are appropriately sign-posted to the range of information, advice and support services available To maintain accurate, timely and person centred records of actions and decisions and to ensure that the evidence base for decisions making is clearly justifiable. To ensure support plans are outcome focused, address eligible and non-eligible needs including those that are met by a carer, maximising the use of universal services and other available funding sources. When all actions in the support plan to prevent, delay and defer the need for on-going support have been completed, determine the Personal Budget that is required to meet any remaining unmet eligible need and ensure this is authorised in line with the scheme of delegation To provide information and support to anyone who wishes to undertake their own support planning. Provide information and advice to people about how they can exercise choice and control over the issue of their Personal Budget, including the use of Direct Payments. To assess risk and work with the adult and carer to develop a person-centred approach to risk enablement. To refer the procurement of services to the Brokerage Team To review the support plan at 6/8 weeks, or earlier if requested or appropriate, and adjust as required. To agree with the individual when the next Review should take place, and how, then refer on as required. To recognise, respond to and report any concerns regarding the quality of care provision To recognise, respond to and report any safeguarding concerns, working with the adult to determine their preferred outcomes whilst also considering risk to others To identify any potential deprivation of liberty, and ensure the least restrictive means of care provision prior to instigating legal proceedings. To promote the welfare of Children and discuss any safeguarding concerns with the Adult Safeguarding Team.
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