Social Worker Business Support Officer

Salary £11.11 - £13.81 per hour
Discipline
To work as part of the core Business Support Administration Team within the Business Support Service, providing an efficient and confidential business support service within the appropriate/relevant directorate, as required.
To assist with the core Business Support Administration Team’s daily workload, undertaking tasks as required to ensure the services Performance Indicators/Service Level Agreements are met
Dealing with more complex enquiries which are escalated by the core business support team
To keep abreast of best practice business support administration tasks, processes, procedures and responsibilities
To work flexibly within the Business Support Service areas as required ensuring that your skills, expertise and knowledge can be utilised
To ensure effective and efficient service delivery in compliance with the Council’s customer service standards and its CREATE values