Social Care - Unqualified

Location Lambeth, Greater London, England
Salary £19.84 - £22.00 per hour
London Borough of Lambeth JOB DESCRIPTION Job title: Assessor Department Adult Social Care Grade: SO1 Reports to: Practitioner Manager Main Purpose of Post To undertake assessments, support planning, identification of resources and reviews in order to assist in maintaining the independence of adult social care service users. To complete appropriate assessment forms, create and maintain records, reports and letters. To identify if there is a need requiring referral to Adult Social Care or Health staff for a specialist assessment and refer as necessary. To co-ordinate and review ongoing packages of support and to provide care co-ordination role for service users as appropriate. Key responsibility areas: 1. To screen, gather information and assess adults with social care needs and / or their carers, in accordance with Adult Social Care criteria and taking into account an individual’s communication and cultural needs. 2. To undertake visits to service users’ homes in order to carry out detailed and / or sensitive assessments, follow-ups, assist with support planning and undertake reviews. 3. To identify and investigate appropriate resources relating to the service user’s needs. To inform and negotiate the options with them. 4. To undertake, where necessary joint assessments with other Adult Social Care and Health care professionals, and to participate in case conferences and meetings as required. 5. To undertake carer assessments and implement recommendations for carers as necessary. 6. To devise packages of care, within established financial limits, and provide ongoing coordination and care planning. 7. To co-ordinate multi disciplinary social care reviews to achieve positive outcomes for service users and appropriately manage risk in partnership with relevant professionals. 8. To work closely with providers and community services through regular reviews to monitor quality, effectiveness and ensure best value. To be responsible for monitoring through the review process the delivery of the service to users and highlighting any quality assurance and care standards issues and ensuring person centred outcomes are achieved for service users. 9. To provide reports and written information to inform case related meetings as necessary. 10. To ensure all financial assessments are requested as appropriate and to forward all relevant documentation as necessary. To advise service users on the availability of benefit advice and other local services that could assist on funding, grants etc. and to give information about any likely cost of services. 11. Understand and implement safeguarding adults issues with particular reference to the identification of safeguarding alerts / concerns and taking the appropriate action such as raising alerts, whilst working in line with any relevant policy, procedure and guidance. 12. To recognise safeguarding concerns relating to children and take the appropriate action such as raising alerts and contributing to the response, whilst working in line with any relevant policy, procedure and guidance.. 13. To work in accordance with the Mental Capacity Act 2005 and undertake simple capacity assessments. 14. To act on telephone queries from the general public, service users, carers, health care professionals, housing officers etc. 15. To seek to resolve informal complaints from service users, escalating where there are persistent complaints about a provider and contributing to the resolution of formal complaints. 16. To provide support and information for service users, family members and carers and to assist in identifying local services to meet service users needs. To achieve this through effective communication with the service user, their family and carers, GPs and other health professionals, voluntary organisations and other statutory bodies, as appropriate. 17. To develop a broad understanding and knowledge of the range of communication needs of all service user groups and be aware of the legislation requirements regarding the provision of information in suitable alternative formats. 18. To assist with access to appropriate grants from charitable bodies for funding for individual service users and/or their carers. 19. Be an active participant in regular supervision, appraisal, team meetings and relevant training and development as required by line management. 20. To assist management in supporting other staff e.g. giving advice, skill sharing, going out on joint visits and involvement in training and induction of new staff. 21. To contribute to the development of policies, practices and guidelines within the service. 22. To undertake accurate and timely recording of information on the client database. 23. To plan and manage workload and use time management skills in order to organise the high volume of work. 24. To use available technology, media and staff expertise to research potential solutions that could meet service user needs. 25. To take responsibility, appropriate to the post for tackling racism and promoting good race, ethnic and community relations. 26. To carry out the duties and responsibilities of the post with full regard to the Council’s Equal Opportunities Policy and any other council policies and good practice and guidelines. 27. To undertake other duties (within the post’s scope of responsibilities) which might be reasonably requested from time to time. Urgent/emergency visits: where this occurs outside of normal working hours, national terms and conditions will apply. [Note: the wording of this clause is to be further considered but it is not intended to vary form current arrangements.]