Social Care - Assessor

Location Lambeth, Greater London, England
Salary £19 - £21 per hour
Main Purpose of Post

  • To undertake assessments, support planning, identification of resources and reviews in order to assist in maintaining the independence of adult social care service users.
  • To complete appropriate assessment forms, create and maintain records, reports and letters.
  • To identify if there is a need requiring referral to Adult Social Care or Health staff for a specialist assessment and refer as necessary.
  • To co-ordinate and review ongoing packages of support and to provide care co-ordination role for service users as appropriate.

Key responsibility areas:
1. To screen, gather information and assess adults with social care needs and / or their carers, in accordance with Adult Social Care criteria and taking into account an individual’s communication and cultural needs.
2. To undertake visits to service users’ homes in order to carry out detailed and / or sensitive assessments, follow-ups, assist with support planning and undertake reviews.
3. To identify and investigate appropriate resources relating to the service user’s needs. To inform and negotiate the options with them.
4. To undertake, where necessary joint assessments with other Adult Social Care and Health care professionals, and to participate in case conferences and meetings as required.
5. To undertake carer assessments and implement recommendations for carers as necessary.
6. To devise packages of care, within established financial limits, and provide ongoing coordination and care planning.
7. To co-ordinate multi disciplinary social care reviews to achieve positive outcomes for service users and appropriately manage risk in partnership with relevant professionals.
8. To work closely with providers and community services through regular reviews to monitor quality, effectiveness and ensure best value. To be responsible for monitoring through the review process the delivery of the service to users and highlighting any quality assurance and care standards issues and ensuring person centred outcomes are achieved for service users.
9. To provide reports and written information to inform case related meetings as necessary.
10. To ensure all financial assessments are requested as appropriate and to forward all relevant documentation as necessary. To advise service users on the availability of benefit advice and other local services that could assist on funding, grants etc. and to give information about any likely cost of services. 11. Understand and implement safeguarding adults issues with particular reference to the identification of safeguarding alerts / concerns and taking the appropriate action such as raising alerts, whilst working in line with any relevant policy, procedure and guidance.
12. To recognise safeguarding concerns relating to children and take the appropriate action such as raising alerts and contributing to the response, whilst working in line with any relevant policy, procedure and guidance..
13. To work in accordance with the Mental Capacity Act 2005 and undertake simple capacity assessments. 14. To act on telephone queries from the general public, service users, carers, health care professionals, housing officers etc.
15. To seek to resolve informal complaints from service users, escalating where there are persistent complaints about a provider and contributing to the resolution of formal complaints.
16. To provide support and information for service users, family members and carers and to assist in identifying local services to meet service users needs. To achieve this through effective communication with the service user, their family and carers, GPs and other health professionals, voluntary organisations and other statutory bodies, as appropriate.