Senior Practitioner - Older Person and Physical Disabilities Contact Team

Location Southwark
Salary £27 - £30.50 per hour
Senior Practitioner role in Southwark Adult Social Care Older Person and Physical Disabilities Contact Team.
Role includes:
- Supervision of Customer Service Officers (CSOs)
- Management of Contact inbox
- Allocation of work for CSO screening
- immediate risk assessment and management of Safeguarding issues including protection planning
- Signposting to non-Social Care groups, links and outlets
- Close working with voluntary sector counterparts in AgeUK
- Mixture of home and office-based working (approx. 1 week in 3 office based)
- Transferring of work to appropriate next team - Reablement, Assessment and Intake, Case Management, OT Service