Senior Practitioner (Adult) (Social Care Qualified)

Location Oxfordshire, England
Salary £29.50 - £31.70 per hour
Discipline
Please submit references where available at candidate submission stage. Please check with the hiring manager whether an adults barred list check of adult and children's barred list check is required for each order.
This is a home based role at present. As and when a return to an office happens, successful candidate will need to commute to Oxford City Centre.
As a Social Worker in the Customer Service Centre you will work closely with the Professional Support Lead, Professional Support Team and the wider management team to contribute to the provision and management of an effective Customer Service Centre, providing the first point of contact for customer enquiries across a range of Council services and channels including phone, email, social media and face to face.
You will be directly responsible for providing specialist professional knowledge- based advice, information & consultation to non-professional staff in the Social & Health Care Team to ensure that the highest standards of service and personal performance are achieved in accordance with relevant policies, procedures and guidelines.