Quality Assurance Lead - Domiciliary Care

Location Cardiff
Salary £220 - £229 per day
Discipline
QA lead post for Domiciliary Care

Person must have experience of working within regulated services, and be registered with Social Care Wales as a domiciliary care worker or manager.


To support the CRT Homecare Registered Manager to development and implement a quality assurance system to ensure compliance with RISCA and The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017

To work with the Registered Manager and Homecare Managers to review service documentation and ensure that it meets legislative requirements and to develop a person centered care and support plan.

To undertake thematic reviews for key service areas e.g. comments, compliments or complaints, reg 60 notifications medication errors etc… and develop improvement plans to address common issues identified.

To lead the implementation of Quality Assurance Frameworks and robust quality assurance processes across services in accordance with relevant legislation, regulations, codes of practice, policies and procedures, national and local standards.

To support the CRT Homecare Registered Manager to development and implement a quality assurance system to ensure compliance with RISCA ` and The Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017
Principal Responsibilities will include but are not limited to:

To take the lead in the implementation and management of quality assurance checks and audits.

To promote and maintain the effective use of quality assurance systems and , ensure that performance is appropriately measured against key performance indicators and that risks are identified

To undertake QA audits to evidence that the Social care Wales codes of practice for social care staff are implemented.

To undertake thematic reviews for key service areas e.g. comments, compliments or complaints, reg 60 notifications medication errors etc… and develop improvement plans to address common issues identified.

To lead the implementation of Quality Assurance Frameworks and robust quality assurance processes across services in accordance with relevant legislation, regulations, codes of practice, policies and procedures, national and local standards.

Scrutinise management information and identify areas of shortfall and excellence in service delivery and professional practice, and to determine the necessary changes required in policy and practice.