Idva Navigator G8 (Social and Healthcare Unqualified)

Location Southampton, Southampton, England
Salary £17.36 - £19.36 per hour
I have included the IDVA JDPS as that is the post we are desperate to recruit to (the only option I had was IDVA navigator role). This is a specialist role, requiring an indepth understanding of high risk domestic abuse with a focus on young people. Direct case work / management is essential
Purpose of Role

The SCC IDVA Team provide specialist advocacy & support to victims of domestic abuse (DA) identified at the highest risk of serious physical harm or death. The IDVA team are also critical partners within a daily multi-agency safeguarding hub (MASH) response. As part of this response the IDVA navigators role will have a presence in the MASH that provides expertise as Navigators, Lead Navigator in all High Risk DA (HRDA) cases  and will make direct early contact to assess risks and safety plans with DVA victims (at point of entry to MASH) as you will be representing their views. Additionally, you will identify relevant risk factors (to both children and adults), research & analyse information, accurately record & share relevant and proportionate information to aid multi – agency decision making. Critical to ensuring that victims and children are protected from harm is working constructively with partner agencies.

Key Accountabilities

-          To pro-actively contact victims identified through the High Risk Domestic Abuse (HRDA) process within MASH prior to the HRDA discussion (including an immediate crisis response, as required), explain and request individuals consent, seek the victims safety views, assess current risks and help to provide a premium service to reduce risk of further harm to the victim and their children.

-          To be an advocate for the victim in the MASH/HRDA hub as required, and in contacts with other services to ensure clients receive the relevant, appropriate and timely services to which they are entitled.

-          To ‘navigate’ DVA case referrals in the Multi-agency MASH/HRDA hub where high risk has been identified within the agreed MASH / HRDA timescales

-          To be able to interrogate different systems, swiftly analyse information and provide accurate factual information in relation to risks to children, young people and adults.


-          To be confident in identifying the risks to CYP and adults and to share relevant data within MASH including where appropriate attending and participating in multi-agency discussions, including providing professional challenge to agencies if needed. To complete any IDVA follow up action as a result of the discussion or as required by the HRDA meeting.


-          To ensure that clear and accurate information is recorded on each IDVA client’s record.


-          To develop and maintain positive working relationships with a range of internal and external stakeholders for the purposes of delivering improved outcomes for DA victims, children, and young people. To work in partnership with internal and external partners to improve collaboration, coordination and support within a multi-agency environment.


-          To adhere to all national and local protocols and procedures to meet the highest standards of confidentiality, professional conduct and best practice. To ensure the highest standard of record keeping and case monitoring and the continuous assessment of risk in order to evidence effective support and advice and to evaluate the impact of the service on individual clients safety.

-          To provide a centre of expertise in the city on DVA responses and in so doing provide advice to frontline employees in other agencies and sectors on DVA cases.

-          To adhere at all times to lone worker and other health and safety requirements of this post in order to maintain a safe working environment at all times.

-          To provide verbal and written reports as required.  To collate statistics on risk reduction, and other monitoring requirements of the service.

-          To assist in providing publicity and information about the service and to promote DVA services across the city. To participate in providing DVA training and education concerning the impact on and responses to victims.

-          To identify and refer any regular difficulties clients face in respect of accessing services to manager and to participate in strategic solutions. (Institutional Advocacy)

-          To participate in regular supervision with manager, external supervisor and peer support

-          To undertake other duties as appropriate to the grade, as required.