Early Help Gateway Officer

Location Bradford
Salary £12.03 - £14.50 per hour

To receive and process referrals to children services using a variety of methods
Using the continuum of need and other relvent models to identify risk, triage referrals and signpost to the appropriate agency
To ensure timely turnover of work and prioritise work in accordance with deadlines
To support families in crisis over the phone and face to face and when applicable home visits whilst assessing need
To encourage the participation of children and young people in discussions about referrals.
To work in partnership with other agencies to achieve best possible outcomes for children young people families and carers.
To maintain accurate up to date and appropriate records using identified electronic systems and equipment.
To write reports as required for meetings, management etc.
To attend court as required representing the department.
To undertake the different roles within gateway on a rota basis i.e. telephones and case work.
To attend and contribute to team meetings and contribute to service developments as appropriate.
To promote the service, providing advice information and support.
Contribute to the support of students, apprenticeships and trainees.
To attend supervision and annual appraisal.
To be responsible for your own continuing personal and professional development, and ensuring attendance at mandatory training and refreshers appropriate to the role.
Workers will be expected to be able to work autonomously and make decisions about referrals and calls with the relevant support from management; this will include identifying thresholds in terms of child protection and early help.
To attend meetings in relation to EH business, this includes chairing and minute taking