Business Support Officer

Location Merton
Salary £11 - £12 per hour
  1. Answering telephone calls, taking accurate messages and dealing with enquiries about the training programme.
  2. Access and make effective use of the online booking system in responding to enquiries and queries.
  3. Communicating with course participants by telephone or email.
  4. Assist with processing and confirming course bookings and production of registers and evaluation forms.
  5. Booking venues, rooms, refreshments and equipment as required.
  6. Drafting and sending emails and other documents to course tutors, course participants, venues and caterers.
  7. Collating evaluation data and entering this onto the course database.
  8. Photocopying and making up training material packs.
  9. Ensuring that any registered non-attendees receive information handouts as quickly as possible where applicable.
  10. 10. Attending and assisting with course registration at conferences as and when required.
  11. 11. Assist with marketing and promotion of courses.
  12. 12. Attending meeting regarding the use and management of the programme.
  13. 13. Assist managers in the collection and collating of information on the programme as required.
  14. Assisting with general administration within the School Improvement/ Early Years teams.