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Important information regarding Coronavirus

Updated 16/03/20 at 09:00

As one of the UK's largest healthcare agencies, our priority is to ensure that agency personnel, staff, patients and visitors remain safe by actively asking you to follow the best practice guidance, which is being updated daily by Public Health England (PHE).

If you have travelled to any of the locations listed below, or show signs of the following symptom's listed at please let us know by contacting your consultant or emailing  

Further information regarding the Novel Coronavirus and it's effect on Healthcare Professionals can be found here:

Stay at home for 7 days if you have either:

  • A high temperature

  • A new, continuous cough 

Do not go to a GP surgery, pharmacy or hospital. 

Use the NHS 111 online service if:

  • You feel you cannot cope with your symptoms at home

  • Your condition gets worse

  • Your symptoms do not get better after 7 days 

If you are worried about exposure to coronavirus, please contact your consultant or our compliance manager

If you have returned from these specific areas since 19 February, you should advise your consultant and call NHS 111. Once you have done so, please stay indoors and avoid contact with other people even if you do not have symptoms while you await response from NHS 111:

  • Iran 

  • Italy 

  • ‘Special care zones’ in South Korea as designated by the Government of South Korea

  •  China - Specifically - Hubei province (returned in the past 14 days)

If you have returned from these areas since 19 February and develop symptoms, however mild, you should stay indoors at home and avoid contact with other people immediately and call NHS 111. You do not need to follow this advice if you have no symptoms.

  • Cambodia 

  • China 

  • Hong Kong 

  • Japan

  • Laos 

  • Macau 

  • Malaysia 

  • Myanmar 

  • Republic of Korea 

  • Singapore 

  • Taiwan 

  • Thailand 

  • Vietnam

If you fall unwell, please follow the below:

  • For NHS advice: 111

  • For an ambulance, if they’re seriously ill or injured or your life is at risk: 999

You should tell the operator:

  • Their symptoms

  • Which country they’ve returned from in the last 14 days

For more information about COVID-19 visit:

This video demonstrates how to put on and and take off personal protective equipment (PPE) can be found at here


Call us:

0208 498 6800