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​Important information regarding COVID-19

Updated 23/02/2021 at 09:00

As one of the largest healthcare agencies in the United Kingdom, our priority is to ensure that agency personnel, employees, patients, and visitors remain safe by actively asking you to abide by the best practice guidance instructed by Public Health England (PHE).


Following from the Government instructed national lockdown announced on January 4th 2021, everyone must remain indoors and are only permitted to leave for:

  • Travelling to shops for basic essentials either for yourself or the vulnerable.

  • Travelling to work if you are unable to do so from home.

  • Exercise with either your household/bubble or one other person. Limited to once per day within your local area.

  • Meeting with your support bubble or childcare bubble if eligible to do so.

  • Seeking medical assistance or avoid injury, illness, or risk of harm such as domestic abuse.

  • Attending education or childcare if eligible to do so.

If you are required to travel but display any of the symptoms listed underneath or a member of your bubble has tested positive, please remain indoors and inform us by contacting your consultant or emailing 

With the coronavirus exit roadmap released, stages of the lockdown will be lifted gradually.

Full details here:


The following are signs you may have the coronavirus (COVID-19) and will need to remain at home until tested and to continue doing so if positive:

  • A high temperature

  • A new, continuous cough 

  • A loss or change to your sense of smell or taste.

Full details here:


​If you are looking to get tested, be advised you will need to visit a nearby test site or alternatively order a home test kit if you are unable to travel.

Full details here:


If you are looking to get vaccinated, you will need to fall under one of the following categories and have received a letter confirming your eligibility:

  • Those aged 80 or over

  • Those aged 70 or over

  • Those who are clinically extremely vulnerable

You will be required to provide your NHS number provided on the letter received, but you can book an appointment without the number.

Full details here:

Personal Protective Equipment (PPE)

Follow the video underneath on how to properly wear Personal Protective Equipment (PPE) by Public Health England (PHE):

Follow the video underneath on how to properly dispose of Personal Protective Equipment (PPE) by Public Health England (PHE):

Any further information announced will be added to this page in accordance of time.

Other relevant links:


Call us:

0208 498 6800