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​Important information regarding COVID-19

Updated 21/04/2021 at 16:00

As one of the largest healthcare agencies in the United Kingdom, our priority is to ensure that agency personnel, employees, patients, and visitors remain safe by actively asking you to abide by the best practice guidance instructed by Public Health England (PHE).


As the COVID-19 vaccines continue to be distributed across the country by healthcare professionals and volunteers, the roadmap exit strategy follows.

The latest guidance on what you are and are not allowed to do as we exit lockdown:

  • You are required to stay two meters apart from anyone not in your household or support bubble wherever possible.

  • You are required to wear a face-covering in many indoor settings, including shops, places of worship, and public transport.

  • You can travel to visit businesses if they are permitted to be open, including outdoor hospitality venues, essential and non-essential shops.

  • Those clinically extremely vulnerable are no longer advised to shield but, should continue to follow the government guidance as a precautionary measure.

  • You can meet up outdoors with friends or family you do not live with up to 6 different people from any household.

  • You can meet up outdoors with a group of any size from two different households (each household can include an existing support bubble, if eligible.)

  • You are still advised to work from home where you can however, you do not need to be classed as a critical worker to attend work if you cannot work from home.

  • Those in education should attend their education facility if in further education. All schools, colleges, and other further education facilities will open for face-to-face teaching in terms.

Full details here:

If you are required to travel but display any of the symptoms listed underneath or a member of your bubble has tested positive, please remain indoors and inform us by contacting your consultant or emailing 


The following are signs you may have the coronavirus (COVID-19) and will need to remain at home until tested and to continue doing so if positive:

  • A high temperature

  • A new, continuous cough 

  • A loss or change to your sense of smell or taste.

Full details here:


​If you are looking to get tested, be advised you will need to visit a nearby test site or alternatively order a home test kit if you are unable to travel.

Full details here:


If you are looking to get vaccinated, you will need to fall under one of the following categories and have received a letter confirming your eligibility:

  • Those aged 45 or above.

  • Those regarded as clinically vulnerable or listed under the NHS shielded patients list.

  • Those with learning disabilities.

  • Those eligible working as a frontline health or social care worker.

  • Those receiving a Carer's allowance, providing proof of an assessment by your local authority or your GP record showing you are a carer.

You will be required to provide your NHS number provided on the letter received, but you can book an appointment without the number.

Full details here:

Personal Protective Equipment (PPE)

Follow the video underneath on how to properly wear Personal Protective Equipment (PPE) by Public Health England (PHE):

Follow the video underneath on how to properly dispose of Personal Protective Equipment (PPE) by Public Health England (PHE):

Any further information announced will be added to this page in accordance of time.

Other relevant links:


Call us:

0208 498 6800