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FAQ's about Day Webster Group

Day Webster Group is a leading recruitment agency that provides staffing solutions to healthcare, social care and insurance organizations across the UK. We offer a wide range of temporary and permanent healthcare jobs in a variety of settings, including hospitals, care homes, office and community settings.

We provide a range of services to organizations across the UK, including temporary and permanent staffing solutions, executive search and selection, managed services, and compliance support. We work with professionals across all levels and specialties, including doctors, nurses, allied health professionals, and healthcare support workers.

You can register online at or over the phone by call 0203 225 5581.

FAQ's regarding job types and benefits we offer

We offer a wide range of temporary and permanent healthcare jobs across a variety of settings, including hospitals, care homes, and community settings. Some of the healthcare jobs we offer include nursing, allied health, and healthcare support roles. We also offer jobs in other related sectors, such as social care and education.

The qualifications and experience required to work with Day Webster Group will depend on the specific job you are applying for. However, generally, we require candidates to have relevant qualifications and experience in their chosen field, as well as up-to-date registration with relevant professional bodies. We also look for candidates with excellent communication skills, a strong work ethic, and a commitment to providing high-quality care to patients.

As a Day Webster employee, you'll enjoy a range of benefits, including competitive rates of pay, flexible working options, ongoing training and development opportunities, and access to our online portal, where you can manage your shifts, timesheets, and compliance documents. We also offer a referral scheme, where you can earn up to £250 for referring a friend or colleague who successfully completes their probation period.

Yes, we are committed to providing ongoing training and development opportunities to all our employees. We offer both online and face-to-face training options, and we can also provide bespoke training courses tailored to your needs.

Yes, we welcome overseas candidates who meet our requirements and have the necessary visas and work permits to work in the UK. We can also provide support and guidance on the registration process with regulatory bodies such as the NMC and HCPC.

FAQ's regarding payroll and timesheets

You can submit your timesheet to Day Webster Group via our mobile app or by emailing it to our payroll team. Our mobile app makes it easy to upload your timesheet and manage your payroll information on the go. For more information about our mobile app, visit

We offer daily payroll, meaning you can be paid within 24 hours of working a shift or placement. We also offer weekly and monthly payment options.

If you forget to submit your timesheet, you may experience a delay in payment. We recommend that you submit your timesheet as soon as possible to avoid any issues.

Your timesheet must be submitted by 10 am to ensure payment the next day.

We pay our employees through PAYE (Pay As You Earn), which means that tax and National Insurance contributions are deducted from your pay.

If you notice an error on your payslip, please contact our payroll team as soon as possible, and we'll have a member of the team help you through any amendments.

FAQ's regarding compliance

The compliance checks you need to complete will depend on the role you are applying for. Generally, you will need to provide proof of your right to work in the UK, two references, a DBS check and proof of your qualifications.

The compliance process can take between 2-4 weeks, depending on how quickly you can provide the required documentation. We can however offer fast-track compliance options free of charge, allowing you to get compliant in a matter of days.

Having a criminal record will not necessarily prevent you from working in healthcare, but you will need to disclose it during the compliance process. Depending on the nature of the offense, it may affect your ability to work in certain roles.

No, you must complete all necessary compliance checks before you can start working.

If any of your compliance documents expire or need updating, please inform your consultant as soon as possible so that we can ensure you remain compliant.

FAQ's regarding referring a friend

Yes, we welcome referrals from our candidates. You can refer a friend by filling out our referral form on our website or by contacting your consultant directly.

Yes, we offer a referral bonus to candidates who refer a friend that goes on to work for us. The amount of the bonus varies depending on the role and location. Your consultant will be able to provide you with more information.

You will receive your referral bonus once your referred friend has worked a set number of hours with us, the number of hours will be explained at the point of referral. Your consultant will be able to provide you with more information.

FAQ's regarding complaints

If you have a complaint, please contact our complaints department by emailing or by calling 020 8498 6800. We take all complaints seriously and will work with you to resolve any issues as quickly as possible.

Once we receive your complaint, we will investigate it thoroughly and provide you with a written response within 28 days. If you are not satisfied with the outcome, you can escalate your complaint to the Recruitment & Employment Confederation (REC), of which Day Webster is a member

Yes, you have the right to request access to the personal data that we hold about you. To make a request, please email

FAQ's regarding GDPR

GDPR stands for General Data Protection Regulation, which is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA).

Day Webster takes data protection and privacy very seriously and complies with all relevant GDPR regulations. We have strict policies in place to ensure that we protect your personal data and only use it for the purposes for which it was collected.

We will only keep your personal data for as long as is necessary for the purposes for which it was collected. Once we no longer need it, we will securely delete

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